About Me

Professional Profile

A motivated and detail-oriented Information Systems Technology professional with a strong focus on cybersecurity. Passionate about protecting digital systems and data from cyber threats, with hands-on experience in ethical hacking, network security, and secure software development. Committed to continuous learning and adapting to the evolving cybersecurity landscape. Demonstrates exceptional problem-solving abilities, critical thinking, and communication skills that drive successful project outcomes.

About Me

As a dedicated cybersecurity professional and Information Systems graduate, I bring a unique blend of technical expertise and strategic thinking to every challenge. My journey in technology has been driven by a passion for securing digital environments and empowering organizations to thrive in an increasingly connected world.

With proven experience across government, private sector, and community service, I excel at translating complex technical concepts into actionable solutions that protect assets and enhance operational efficiency.

Lewis Gathaiya
Nairobi, Kenya
gathaiyalewis1122@gmail.com
+254702320995

Core Competencies

A comprehensive skill set combining technical expertise with essential professional capabilities

Technical Skills

Cybersecurity Expertise90%
Ethical Hacking85%
Network Security85%
Information Systems85%

Professional Skills

Problem Solving95%
Critical Thinking90%
Digital Marketing80%
Communication Skills88%

Professional Experience

Proven track record of excellence across diverse roles and industries

ICT Intern

Ministry of Cooperatives

May 2025 - Aug 2025

Provided comprehensive technical support to over 50 staff members, excelling in hardware/software troubleshooting, network maintenance, and system updates. Successfully improved system performance and delivered effective end-user training, demonstrating strong problem-solving abilities and technical expertise.

Call Centre Agent

CCI-Global

Nov 2025 - Present

Expertly handled high-volume customer and courier inquiries for Glovo across six African countries. Demonstrated exceptional communication skills by resolving complex delivery issues, managing escalations efficiently, and consistently ensuring high customer satisfaction rates.

Volunteer Teacher

Christ Victory Centre

Sep 2023 - Dec 2023

Taught Mathematics, Science, and English to students, developing strong communication, problem-solving, and organizational skills. Created engaging lesson plans and fostered a positive learning environment that encouraged student growth and achievement.

Education & Certifications

A strong academic foundation complemented by industry-recognized certifications

Bachelor of Science in Information Systems and Technology

United States International University

Sep 2021 - Sep 2025

Graduated with a comprehensive understanding of information systems, cybersecurity, and technology management. Developed strong analytical and technical skills with a focus on protecting digital systems and data from cyber threats.

Intermediate Ethical Hacking

Cisco Networking Academy

Oct 2025 - Dec 2025

Advanced certification in ethical hacking techniques, penetration testing, and security assessment. Gained hands-on experience in identifying vulnerabilities and implementing security measures.

Certificate in Digital Marketing

Hubspot Academy

Sep 2025 - Nov 2025

Comprehensive certification covering modern digital marketing strategies, SEO, content marketing, and analytics. Developed skills in creating effective online marketing campaigns.

Certificate in ICDL

JKUAT

May 2021 - Aug 2021

International Computer Driving License certification covering essential computer skills, office applications, and digital literacy.

High School Certificate

Pioneer School

Jan 2017 - Apr 2021

Completed secondary education with strong performance in sciences and mathematics, laying the foundation for a career in technology.